Contact Us
Have a question about one of our casino reviews, a suggestion for a site we should cover, or feedback on how we rate and rank Canadian online casinos? We'd like to hear from you. Use the details below to reach the editorial team behind Online Casinos.
Get in Touch
The fastest way to reach us is by email. Drop us a message at [email protected] and we'll aim to reply within 48 hours on business days. Whether you're flagging an outdated offer, pointing out a detail we missed, or asking how we assess payout rates and bonus terms, we read every message and take reader input seriously.
What We Can Help With
- Review questions — if something in one of our casino write-ups looks incorrect or out of date, let us know. Our team regularly re-verifies the information we publish, and reader tips help us prioritise.
- Editorial suggestions — want us to look at a casino that isn't currently featured? We're always researching new operators active in the Canadian market.
- Site feedback — broken links, display issues, or content that's hard to follow on mobile? We want to know.
- Responsible gambling concerns — if you or someone you know needs support, please visit our Responsible Gambling page for guidance and resources.
- Partnership or corrections enquiries — if you represent a brand listed or not yet listed on this site, reach out by email. All commercial arrangements are disclosed, and they do not influence our editorial rankings.
About the Team
Our reviews are researched and written by Kevin Chen and a small editorial team focused on the Canadian online casino market. We assess casinos on payout percentages, withdrawal speed, game variety, licensing and bonus fairness — not on what operators pay us to say. You can read more about our approach on the About Us page.
A Note on Response Times
We do our best to reply to every enquiry within two business days. During busy periods it may take a little longer. We don't operate a live chat or phone line — email is the most reliable way to reach us, and it gives us the chance to give you a considered, accurate answer rather than a rushed one.
Corrections Policy
Accuracy matters on a site where readers make real financial decisions. If you believe any detail on Online Casinos is factually wrong — a bonus amount, a payment method, a licensing claim — please email us with as much detail as you can. We'll investigate promptly and update the relevant page if the correction is warranted. We do not silently remove or alter content under commercial pressure; any material change is noted in the page's update date.
For our full editorial standards, commercial disclosure and how we handle data, see our Terms and Conditions.